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Change call summary config

Summary (Company: Transcend)

Configuration

Basic configuration settings for the summarization. Test your prompt using the action button below.
Human-readable name for the summary configuration
Whether this configuration is active

Available variables for prompt generation:

- {{ transcript }}: The full conversation transcript
- {{ button_history }}: The button history (LiveSimSession only)
- {{ input_history }}: The input history (LiveSimSession only)

Your prompt code should assign a string value to the 'prompt' variable that will be used for call summarization.

AI Settings

AI model and generation parameters.
The language model to use for summarization
AI model temperature setting (0.0-1.0)

Access Control

Who can view summaries generated with this configuration.
Who can view summaries generated with this configuration

Scope

Either company OR product scope (mutually exclusive).
ChangeAddView
Company this configuration applies to
ChangeAddView
Product this configuration applies to

Metadata

Jan. 29, 2026, 5:13 p.m.
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