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Change call tag result

Tag for 4321 (ai): queue = billing

History

Configuration Details

Details about the configuration used to generate this result.

What This Measures:

Call queue

Configuration Details:

Type: Enum
Model: gpt-4o-mini
Temperature: 0.0
Visibility: Agent
Options:
• billing
• tech_support
• sales
• retention

Transcript Content

The conversation transcript that was analyzed to generate this metadata result.

Transcript Text:

customer: intouchcx_user_11

Metadata Result

Basic metadata result information.

Transcript:

Transcript object (4321)

Config:

queue (Company: Grubhub) - Enum

Result value:

"billing"

The actual metadata result (enum value, integer, boolean)

Created at:

Jan. 29, 2026, 5:16 p.m.

Delete

Django administration

Change call tag result

Tag for 4321 (ai): queue = billing

Configuration Details

Transcript Content

Metadata Result