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Api
Api keys	Add
Api logs

Authentication and Authorization
Groups	Add
Users	Add

Celery Results
Group results	Add
Task results	Add

Clients
Lowe's Associates	Add

Common
Audio debug logs	Add
Audio files	Add
Call summary configs	Add
Call summary datas	Add
Call tag configs	Add
Call tag notification configs	Add
Call tag results
Config settingss	Add
Deepgram debug logs	Add
Filter presets	Add
Filterable Filter Configurations	Add
Filterable Items	Add
Notification triggers	Add
Notifications	Add
Prompt templates	Add
Slack notification logs	Add
Speed tests	Add
Transcript keywords	Add
Transcripts	Add
Voice Options	Add

Mainapp
Access tokens	Add
Audio file caches	Add
Auto generation statuss	Add
Call recordings	Add
Chat with transcript messages	Add
Chat with transcript sessions	Add
Company access requests	Add
Company prompt sets	Add
Companys	Add
Custom fields	Add
Embedding faqs	Add
End user products	Add
Export jobs
Faq results	Add
Feedbacks	Add
Gpt metrics	Add
Grade curves	Add
Grades	Add
Live conversation transcripts	Add
Live conversations	Add
Live ingestion controlss	Add
Live sim sessions	Add
Live sim states	Add
Objection scenarios	Add
Objections	Add
Outline sections	Add
Prompt historys	Add
Qa results	Add
Rag chats	Add
Reddy profiles	Add
Script trainings	Add
Suggested prompts	Add

Qa
Auto qa configs	Add
Benchmarks	Add
Condition nodes	Add
Data points	Add
External qa items	Add
Feedback messages	Add
Feedback threads	Add
Graph qas	Add
Internal qa items	Add
Live external qa item scores	Add
Live qa item scores	Add
Output nodes	Add
Pop up nodes	Add
Ports	Add
Progresss	Add
Qa automations	Add
Qa embeddings	Add
Qa relation snapshots	Add
Qa run iterations	Add
Qa runs	Add
Qa scoring instructions	Add
Report flags	Add
Training external qa item scores	Add
Training qa item scores	Add
Trigger nodes	Add

Router
Agent call events	Add
Audiohook events	Add
Audiohook states	Add
Genesys agent states	Add
Genesys notification events	Add
Genesys queue to product mappings	Add

Sessions
Sessions	Add

Systems
App keyframes	Add
App timeline frames	Add
Application pages	Add
Automation steps	Add
Custom apps	Add
Generic apps	Add
Grade links	Add
Html generations	Add
Os timeline annotations	Add
Os timeline apps	Add
Os timeline frames	Add
Os timelines	Add
Page links	Add
Screenshot to htmls	Add
Systems training attachments	Add
Systems training checkpoints	Add
Systems training recordings	Add
Systems trainings	Add

Taggit
Tags	Add

Ticket Management
Labels	Add
Tickets	Add

Wagtail documents
Documents	Add

Wagtail images
Images	Add

Select call tag config to change

Action: 0 of 6 selected

Name	Tag type	Model	Visibility	Company	Product	Created at
channel	Enum	Azure GPT-4o Mini	Agent	Reddy Solutions	-	Jan. 29, 2026, 5:13 p.m.
issue resolved	Boolean	Azure GPT-4o Mini	Agent	Reddy Solutions	-	Jan. 29, 2026, 5:13 p.m.
priority	Enum	Azure GPT-4o Mini	Agent	Reddy Solutions	-	Jan. 29, 2026, 5:13 p.m.
queue	Enum	Azure GPT-4o Mini	Agent	Reddy Solutions	-	Jan. 29, 2026, 5:13 p.m.
satisfaction score	Integer	Azure GPT-4o Mini	Agent	Reddy Solutions	-	Jan. 29, 2026, 5:13 p.m.
sentiment	Enum	Azure GPT-4o Mini	Agent	Reddy Solutions	-	Jan. 29, 2026, 5:13 p.m.

6 call tag configs

By active

By tag type

By model

By visibility

By client company