| Training 472 | Training by Justin Hays | mainapp | live sim session | Livesimsession #472 | intouchcx_user_1 | Grubhub | Grubhub Support | training_name: Grubhub Script 1, training_type: script, call_tag_queue: tech_support, call_tag_channel: chat, call_tag_priority: low, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 5 | Jan. 25, 2026, 5:18 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Training 471 | Training by Jonathan Foley | mainapp | live sim session | Livesimsession #471 | alorica_user_1 | Grubhub | Grubhub Support | training_name: Grubhub Script 1, training_type: script, call_tag_queue: billing, call_tag_channel: phone, call_tag_priority: low, call_tag_sentiment: neutral, call_tag_issue resolved: True, call_tag_satisfaction score: 1 | Jan. 25, 2026, 3:17 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Training 470 | Training by Meredith Gentry | mainapp | live sim session | Livesimsession #470 | grubhub_user_2 | Grubhub | Grubhub Support | training_name: Grubhub Script 1, training_type: script, call_tag_queue: billing, call_tag_channel: chat, call_tag_priority: urgent, call_tag_sentiment: neutral, call_tag_issue resolved: True, call_tag_satisfaction score: 2 | Jan. 27, 2026, 6:14 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Training 469 | Training by Sarah Fitzgerald | mainapp | live sim session | Livesimsession #469 | grubhub_brand_admin | Grubhub | Grubhub Support | training_name: Grubhub Script 1, training_type: script, call_tag_queue: billing, call_tag_channel: phone, call_tag_priority: medium, call_tag_sentiment: negative, call_tag_issue resolved: True, call_tag_satisfaction score: 3 | Jan. 17, 2026, 8:34 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Training 468 | Training by Sarah Cherry | mainapp | live sim session | Livesimsession #468 | alorica_user_2 | Grubhub | Grubhub Support | training_name: Grubhub Script 1, training_type: script, call_tag_queue: tech_support, call_tag_channel: chat, call_tag_priority: high, call_tag_sentiment: positive, call_tag_issue resolved: True, call_tag_satisfaction score: 3 | Jan. 2, 2026, 4:34 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Training 467 | Training by Samantha Bell | mainapp | live sim session | Livesimsession #467 | grubhub_user_0 | Grubhub | Grubhub Support | training_name: Grubhub Script 1, training_type: script, call_tag_queue: retention, call_tag_channel: phone, call_tag_priority: high, call_tag_sentiment: positive, call_tag_issue resolved: False, call_tag_satisfaction score: 2 | Jan. 11, 2026, 2:59 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Training 466 | Training by Brandi Peterson | mainapp | live sim session | Livesimsession #466 | alorica_user_0 | Grubhub | Grubhub Support | training_name: Grubhub Script 1, training_type: script, call_tag_queue: sales, call_tag_channel: email, call_tag_priority: urgent, call_tag_sentiment: neutral, call_tag_issue resolved: False, call_tag_satisfaction score: 2 | Jan. 25, 2026, 4:08 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Training 465 | Training by Deanna Johnson | mainapp | live sim session | Livesimsession #465 | grubhub_user_1 | Grubhub | Grubhub Support | training_name: Grubhub Script 1, training_type: script, call_tag_queue: retention, call_tag_channel: email, call_tag_priority: low, call_tag_sentiment: neutral, call_tag_issue resolved: False, call_tag_satisfaction score: 4 | Jan. 28, 2026, 2:28 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Training 464 | Training by Jennifer Morton | mainapp | live sim session | Livesimsession #464 | foundever_user_1 | Grubhub | Grubhub Support | training_name: Grubhub Script 1, training_type: script, call_tag_queue: retention, call_tag_channel: phone, call_tag_priority: low, call_tag_sentiment: positive, call_tag_issue resolved: False, call_tag_satisfaction score: 2 | Jan. 13, 2026, 6:17 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Training 463 | Training by Meagan Casey | mainapp | live sim session | Livesimsession #463 | intouchcx_user_0 | Grubhub | Grubhub Support | training_name: Grubhub Script 1, training_type: script, call_tag_queue: sales, call_tag_channel: email, call_tag_priority: medium, call_tag_sentiment: neutral, call_tag_issue resolved: False, call_tag_satisfaction score: 5 | Jan. 9, 2026, 1:30 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Training 462 | Training by Christina Walker | mainapp | live sim session | Livesimsession #462 | foundever_user_0 | Grubhub | Grubhub Support | training_name: Grubhub Script 1, training_type: script, call_tag_queue: billing, call_tag_channel: phone, call_tag_priority: high, call_tag_sentiment: neutral, call_tag_issue resolved: True, call_tag_satisfaction score: 2 | Jan. 2, 2026, 8:46 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3863 | Conversation with Justin Hays | mainapp | qa result | Qaresult #3863 | intouchcx_user_1 | Grubhub | Grubhub Support | bpo: intouchcx, call_tag_queue: billing, conversation_id: grubhub-20-1769457968-4232, call_tag_channel: chat, call_tag_priority: medium, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 2 | Jan. 26, 2026, 3:06 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3862 | Conversation with Justin Hays | mainapp | qa result | Qaresult #3862 | intouchcx_user_1 | Grubhub | Grubhub Support | bpo: intouchcx, call_tag_queue: sales, conversation_id: grubhub-20-1768117923-5551, call_tag_channel: chat, call_tag_priority: medium, call_tag_sentiment: positive, call_tag_issue resolved: False, call_tag_satisfaction score: 5 | Jan. 11, 2026, 2:52 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3861 | Conversation with Justin Hays | mainapp | qa result | Qaresult #3861 | intouchcx_user_1 | Grubhub | Grubhub Support | bpo: intouchcx, call_tag_queue: tech_support, conversation_id: grubhub-20-1767401097-6026, call_tag_channel: email, call_tag_priority: medium, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 5 | Jan. 2, 2026, 7:44 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3860 | Conversation with Justin Hays | mainapp | qa result | Qaresult #3860 | intouchcx_user_1 | Grubhub | Grubhub Support | bpo: intouchcx, call_tag_queue: billing, conversation_id: grubhub-20-1767513055-8280, call_tag_channel: email, call_tag_priority: high, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 1 | Jan. 4, 2026, 2:50 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3859 | Conversation with Justin Hays | mainapp | qa result | Qaresult #3859 | intouchcx_user_1 | Grubhub | Grubhub Support | bpo: intouchcx, call_tag_queue: tech_support, conversation_id: grubhub-20-1768172909-6683, call_tag_channel: email, call_tag_priority: low, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 1 | Jan. 11, 2026, 6:08 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3858 | Conversation with Jonathan Foley | mainapp | qa result | Qaresult #3858 | alorica_user_1 | Grubhub | Grubhub Support | bpo: alorica, call_tag_queue: retention, conversation_id: grubhub-23-1767996098-4604, call_tag_channel: email, call_tag_priority: high, call_tag_sentiment: neutral, call_tag_issue resolved: False, call_tag_satisfaction score: 4 | Jan. 9, 2026, 5:01 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3857 | Conversation with Jonathan Foley | mainapp | qa result | Qaresult #3857 | alorica_user_1 | Grubhub | Grubhub Support | bpo: alorica, call_tag_queue: tech_support, conversation_id: grubhub-23-1767188234-4905, call_tag_channel: email, call_tag_priority: low, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 3 | Dec. 31, 2025, 8:37 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3856 | Conversation with Jonathan Foley | mainapp | qa result | Qaresult #3856 | alorica_user_1 | Grubhub | Grubhub Support | bpo: alorica, call_tag_queue: billing, conversation_id: grubhub-23-1767438830-6809, call_tag_channel: chat, call_tag_priority: medium, call_tag_sentiment: positive, call_tag_issue resolved: False, call_tag_satisfaction score: 1 | Jan. 3, 2026, 6:13 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3855 | Conversation with Jonathan Foley | mainapp | qa result | Qaresult #3855 | alorica_user_1 | Grubhub | Grubhub Support | bpo: alorica, call_tag_queue: tech_support, conversation_id: grubhub-23-1769378578-4083, call_tag_channel: phone, call_tag_priority: low, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 3 | Jan. 25, 2026, 5:02 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3854 | Conversation with Jonathan Foley | mainapp | qa result | Qaresult #3854 | alorica_user_1 | Grubhub | Grubhub Support | bpo: alorica, call_tag_queue: billing, conversation_id: grubhub-23-1768518402-6714, call_tag_channel: phone, call_tag_priority: low, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 1 | Jan. 15, 2026, 6:06 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3853 | Conversation with Meredith Gentry | mainapp | qa result | Qaresult #3853 | grubhub_user_2 | Grubhub | Grubhub Support | bpo: grubhub, call_tag_queue: billing, conversation_id: grubhub-15-1769531535-6150, call_tag_channel: phone, call_tag_priority: medium, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 5 | Jan. 27, 2026, 11:32 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3852 | Conversation with Meredith Gentry | mainapp | qa result | Qaresult #3852 | grubhub_user_2 | Grubhub | Grubhub Support | bpo: grubhub, call_tag_queue: sales, conversation_id: grubhub-15-1768087834-5098, call_tag_channel: phone, call_tag_priority: urgent, call_tag_sentiment: neutral, call_tag_issue resolved: False, call_tag_satisfaction score: 2 | Jan. 10, 2026, 6:30 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3851 | Conversation with Meredith Gentry | mainapp | qa result | Qaresult #3851 | grubhub_user_2 | Grubhub | Grubhub Support | bpo: grubhub, call_tag_queue: sales, conversation_id: grubhub-15-1768989528-9950, call_tag_channel: email, call_tag_priority: urgent, call_tag_sentiment: neutral, call_tag_issue resolved: False, call_tag_satisfaction score: 5 | Jan. 21, 2026, 4:58 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3850 | Conversation with Meredith Gentry | mainapp | qa result | Qaresult #3850 | grubhub_user_2 | Grubhub | Grubhub Support | bpo: grubhub, call_tag_queue: sales, conversation_id: grubhub-15-1768862878-5242, call_tag_channel: email, call_tag_priority: medium, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 5 | Jan. 19, 2026, 5:47 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3849 | Conversation with Meredith Gentry | mainapp | qa result | Qaresult #3849 | grubhub_user_2 | Grubhub | Grubhub Support | bpo: grubhub, call_tag_queue: retention, conversation_id: grubhub-15-1767068697-6260, call_tag_channel: email, call_tag_priority: medium, call_tag_sentiment: neutral, call_tag_issue resolved: False, call_tag_satisfaction score: 1 | Dec. 29, 2025, 11:24 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3848 | Conversation with Sarah Fitzgerald | mainapp | qa result | Qaresult #3848 | grubhub_brand_admin | Grubhub | Grubhub Support | bpo: grubhub, call_tag_queue: retention, conversation_id: grubhub-26-1769312619-4296, call_tag_channel: chat, call_tag_priority: high, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 5 | Jan. 24, 2026, 10:43 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3847 | Conversation with Sarah Fitzgerald | mainapp | qa result | Qaresult #3847 | grubhub_brand_admin | Grubhub | Grubhub Support | bpo: grubhub, call_tag_queue: retention, conversation_id: grubhub-26-1767411231-7447, call_tag_channel: phone, call_tag_priority: medium, call_tag_sentiment: neutral, call_tag_issue resolved: False, call_tag_satisfaction score: 4 | Jan. 2, 2026, 10:33 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3846 | Conversation with Sarah Fitzgerald | mainapp | qa result | Qaresult #3846 | grubhub_brand_admin | Grubhub | Grubhub Support | bpo: grubhub, call_tag_queue: billing, conversation_id: grubhub-26-1767751546-8446, call_tag_channel: chat, call_tag_priority: low, call_tag_sentiment: neutral, call_tag_issue resolved: True, call_tag_satisfaction score: 1 | Jan. 6, 2026, 9:05 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3845 | Conversation with Sarah Fitzgerald | mainapp | qa result | Qaresult #3845 | grubhub_brand_admin | Grubhub | Grubhub Support | bpo: grubhub, call_tag_queue: retention, conversation_id: grubhub-26-1768723941-7057, call_tag_channel: email, call_tag_priority: low, call_tag_sentiment: positive, call_tag_issue resolved: False, call_tag_satisfaction score: 5 | Jan. 18, 2026, 3:12 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3844 | Conversation with Sarah Fitzgerald | mainapp | qa result | Qaresult #3844 | grubhub_brand_admin | Grubhub | Grubhub Support | bpo: grubhub, call_tag_queue: retention, conversation_id: grubhub-26-1767246247-2498, call_tag_channel: chat, call_tag_priority: medium, call_tag_sentiment: neutral, call_tag_issue resolved: True, call_tag_satisfaction score: 4 | Jan. 1, 2026, 12:44 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3843 | Conversation with Sarah Cherry | mainapp | qa result | Qaresult #3843 | alorica_user_2 | Grubhub | Grubhub Support | bpo: alorica, call_tag_queue: sales, conversation_id: grubhub-24-1768042534-6406, call_tag_channel: phone, call_tag_priority: medium, call_tag_sentiment: neutral, call_tag_issue resolved: True, call_tag_satisfaction score: 4 | Jan. 10, 2026, 5:55 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3842 | Conversation with Sarah Cherry | mainapp | qa result | Qaresult #3842 | alorica_user_2 | Grubhub | Grubhub Support | bpo: alorica, call_tag_queue: sales, conversation_id: grubhub-24-1767565317-7142, call_tag_channel: chat, call_tag_priority: low, call_tag_sentiment: negative, call_tag_issue resolved: True, call_tag_satisfaction score: 2 | Jan. 4, 2026, 5:21 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3841 | Conversation with Sarah Cherry | mainapp | qa result | Qaresult #3841 | alorica_user_2 | Grubhub | Grubhub Support | bpo: alorica, call_tag_queue: sales, conversation_id: grubhub-24-1769094326-3551, call_tag_channel: phone, call_tag_priority: high, call_tag_sentiment: neutral, call_tag_issue resolved: False, call_tag_satisfaction score: 4 | Jan. 22, 2026, 10:05 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3840 | Conversation with Sarah Cherry | mainapp | qa result | Qaresult #3840 | alorica_user_2 | Grubhub | Grubhub Support | bpo: alorica, call_tag_queue: retention, conversation_id: grubhub-24-1768826685-3605, call_tag_channel: phone, call_tag_priority: medium, call_tag_sentiment: negative, call_tag_issue resolved: True, call_tag_satisfaction score: 3 | Jan. 19, 2026, 7:44 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3839 | Conversation with Sarah Cherry | mainapp | qa result | Qaresult #3839 | alorica_user_2 | Grubhub | Grubhub Support | bpo: alorica, call_tag_queue: retention, conversation_id: grubhub-24-1767720998-7122, call_tag_channel: phone, call_tag_priority: low, call_tag_sentiment: negative, call_tag_issue resolved: True, call_tag_satisfaction score: 5 | Jan. 6, 2026, 12:36 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3838 | Conversation with Samantha Bell | mainapp | qa result | Qaresult #3838 | grubhub_user_0 | Grubhub | Grubhub Support | bpo: grubhub, call_tag_queue: retention, conversation_id: grubhub-13-1769233687-7812, call_tag_channel: email, call_tag_priority: medium, call_tag_sentiment: negative, call_tag_issue resolved: True, call_tag_satisfaction score: 5 | Jan. 24, 2026, 12:48 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3837 | Conversation with Samantha Bell | mainapp | qa result | Qaresult #3837 | grubhub_user_0 | Grubhub | Grubhub Support | bpo: grubhub, call_tag_queue: tech_support, conversation_id: grubhub-13-1768723371-4738, call_tag_channel: chat, call_tag_priority: low, call_tag_sentiment: negative, call_tag_issue resolved: True, call_tag_satisfaction score: 3 | Jan. 18, 2026, 3:02 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3836 | Conversation with Samantha Bell | mainapp | qa result | Qaresult #3836 | grubhub_user_0 | Grubhub | Grubhub Support | bpo: grubhub, call_tag_queue: billing, conversation_id: grubhub-13-1769461298-8017, call_tag_channel: phone, call_tag_priority: high, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 1 | Jan. 26, 2026, 4:01 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3835 | Conversation with Samantha Bell | mainapp | qa result | Qaresult #3835 | grubhub_user_0 | Grubhub | Grubhub Support | bpo: grubhub, call_tag_queue: tech_support, conversation_id: grubhub-13-1768711262-8773, call_tag_channel: chat, call_tag_priority: medium, call_tag_sentiment: negative, call_tag_issue resolved: True, call_tag_satisfaction score: 3 | Jan. 17, 2026, 11:41 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3834 | Conversation with Samantha Bell | mainapp | qa result | Qaresult #3834 | grubhub_user_0 | Grubhub | Grubhub Support | bpo: grubhub, call_tag_queue: billing, conversation_id: grubhub-13-1769213719-2996, call_tag_channel: email, call_tag_priority: low, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 1 | Jan. 23, 2026, 7:15 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3833 | Conversation with Brandi Peterson | mainapp | qa result | Qaresult #3833 | alorica_user_0 | Grubhub | Grubhub Support | bpo: alorica, call_tag_queue: tech_support, conversation_id: grubhub-22-1768819724-7862, call_tag_channel: chat, call_tag_priority: low, call_tag_sentiment: positive, call_tag_issue resolved: False, call_tag_satisfaction score: 4 | Jan. 19, 2026, 5:48 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3832 | Conversation with Brandi Peterson | mainapp | qa result | Qaresult #3832 | alorica_user_0 | Grubhub | Grubhub Support | bpo: alorica, call_tag_queue: tech_support, conversation_id: grubhub-22-1768766806-7240, call_tag_channel: email, call_tag_priority: medium, call_tag_sentiment: positive, call_tag_issue resolved: False, call_tag_satisfaction score: 1 | Jan. 18, 2026, 3:06 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3831 | Conversation with Brandi Peterson | mainapp | qa result | Qaresult #3831 | alorica_user_0 | Grubhub | Grubhub Support | bpo: alorica, call_tag_queue: tech_support, conversation_id: grubhub-22-1767690655-9757, call_tag_channel: phone, call_tag_priority: urgent, call_tag_sentiment: positive, call_tag_issue resolved: False, call_tag_satisfaction score: 3 | Jan. 6, 2026, 4:10 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3830 | Conversation with Brandi Peterson | mainapp | qa result | Qaresult #3830 | alorica_user_0 | Grubhub | Grubhub Support | bpo: alorica, call_tag_queue: sales, conversation_id: grubhub-22-1768317378-3959, call_tag_channel: phone, call_tag_priority: low, call_tag_sentiment: neutral, call_tag_issue resolved: False, call_tag_satisfaction score: 3 | Jan. 13, 2026, 10:16 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3829 | Conversation with Brandi Peterson | mainapp | qa result | Qaresult #3829 | alorica_user_0 | Grubhub | Grubhub Support | bpo: alorica, call_tag_queue: billing, conversation_id: grubhub-22-1768648103-2519, call_tag_channel: email, call_tag_priority: high, call_tag_sentiment: negative, call_tag_issue resolved: True, call_tag_satisfaction score: 1 | Jan. 17, 2026, 6:08 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3828 | Conversation with Deanna Johnson | mainapp | qa result | Qaresult #3828 | grubhub_user_1 | Grubhub | Grubhub Support | bpo: grubhub, call_tag_queue: billing, conversation_id: grubhub-14-1767076447-3205, call_tag_channel: chat, call_tag_priority: high, call_tag_sentiment: neutral, call_tag_issue resolved: False, call_tag_satisfaction score: 3 | Dec. 30, 2025, 1:34 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3827 | Conversation with Deanna Johnson | mainapp | qa result | Qaresult #3827 | grubhub_user_1 | Grubhub | Grubhub Support | bpo: grubhub, call_tag_queue: tech_support, conversation_id: grubhub-14-1768953738-7064, call_tag_channel: chat, call_tag_priority: low, call_tag_sentiment: neutral, call_tag_issue resolved: False, call_tag_satisfaction score: 1 | Jan. 20, 2026, 7:02 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3826 | Conversation with Deanna Johnson | mainapp | qa result | Qaresult #3826 | grubhub_user_1 | Grubhub | Grubhub Support | bpo: grubhub, call_tag_queue: sales, conversation_id: grubhub-14-1769375932-5989, call_tag_channel: phone, call_tag_priority: medium, call_tag_sentiment: positive, call_tag_issue resolved: True, call_tag_satisfaction score: 4 | Jan. 25, 2026, 4:18 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3825 | Conversation with Deanna Johnson | mainapp | qa result | Qaresult #3825 | grubhub_user_1 | Grubhub | Grubhub Support | bpo: grubhub, call_tag_queue: billing, conversation_id: grubhub-14-1768318779-2172, call_tag_channel: chat, call_tag_priority: medium, call_tag_sentiment: neutral, call_tag_issue resolved: False, call_tag_satisfaction score: 5 | Jan. 13, 2026, 10:39 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3824 | Conversation with Deanna Johnson | mainapp | qa result | Qaresult #3824 | grubhub_user_1 | Grubhub | Grubhub Support | bpo: grubhub, call_tag_queue: billing, conversation_id: grubhub-14-1767828987-5011, call_tag_channel: email, call_tag_priority: low, call_tag_sentiment: negative, call_tag_issue resolved: True, call_tag_satisfaction score: 4 | Jan. 7, 2026, 6:36 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3823 | Conversation with Jennifer Morton | mainapp | qa result | Qaresult #3823 | foundever_user_1 | Grubhub | Grubhub Support | bpo: foundever, call_tag_queue: tech_support, conversation_id: grubhub-17-1767553164-9455, call_tag_channel: chat, call_tag_priority: urgent, call_tag_sentiment: neutral, call_tag_issue resolved: False, call_tag_satisfaction score: 2 | Jan. 4, 2026, 1:59 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3822 | Conversation with Jennifer Morton | mainapp | qa result | Qaresult #3822 | foundever_user_1 | Grubhub | Grubhub Support | bpo: foundever, call_tag_queue: retention, conversation_id: grubhub-17-1768110972-8727, call_tag_channel: chat, call_tag_priority: urgent, call_tag_sentiment: negative, call_tag_issue resolved: True, call_tag_satisfaction score: 5 | Jan. 11, 2026, 12:56 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3821 | Conversation with Jennifer Morton | mainapp | qa result | Qaresult #3821 | foundever_user_1 | Grubhub | Grubhub Support | bpo: foundever, call_tag_queue: retention, conversation_id: grubhub-17-1768146858-2991, call_tag_channel: phone, call_tag_priority: low, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 1 | Jan. 11, 2026, 10:54 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3820 | Conversation with Jennifer Morton | mainapp | qa result | Qaresult #3820 | foundever_user_1 | Grubhub | Grubhub Support | bpo: foundever, call_tag_queue: sales, conversation_id: grubhub-17-1768530882-1803, call_tag_channel: chat, call_tag_priority: urgent, call_tag_sentiment: negative, call_tag_issue resolved: True, call_tag_satisfaction score: 5 | Jan. 15, 2026, 9:34 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3819 | Conversation with Jennifer Morton | mainapp | qa result | Qaresult #3819 | foundever_user_1 | Grubhub | Grubhub Support | bpo: foundever, call_tag_queue: billing, conversation_id: grubhub-17-1768522895-1316, call_tag_channel: phone, call_tag_priority: medium, call_tag_sentiment: positive, call_tag_issue resolved: False, call_tag_satisfaction score: 1 | Jan. 15, 2026, 7:21 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3818 | Conversation with Meagan Casey | mainapp | qa result | Qaresult #3818 | intouchcx_user_0 | Grubhub | Grubhub Support | bpo: intouchcx, call_tag_queue: retention, conversation_id: grubhub-19-1768061456-6394, call_tag_channel: email, call_tag_priority: medium, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 5 | Jan. 10, 2026, 11:10 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3817 | Conversation with Meagan Casey | mainapp | qa result | Qaresult #3817 | intouchcx_user_0 | Grubhub | Grubhub Support | bpo: intouchcx, call_tag_queue: sales, conversation_id: grubhub-19-1768712538-4856, call_tag_channel: phone, call_tag_priority: low, call_tag_sentiment: neutral, call_tag_issue resolved: True, call_tag_satisfaction score: 3 | Jan. 18, 2026, 12:02 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3816 | Conversation with Meagan Casey | mainapp | qa result | Qaresult #3816 | intouchcx_user_0 | Grubhub | Grubhub Support | bpo: intouchcx, call_tag_queue: sales, conversation_id: grubhub-19-1768332045-6146, call_tag_channel: phone, call_tag_priority: low, call_tag_sentiment: neutral, call_tag_issue resolved: True, call_tag_satisfaction score: 1 | Jan. 13, 2026, 2:20 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3815 | Conversation with Meagan Casey | mainapp | qa result | Qaresult #3815 | intouchcx_user_0 | Grubhub | Grubhub Support | bpo: intouchcx, call_tag_queue: retention, conversation_id: grubhub-19-1767656605-7821, call_tag_channel: chat, call_tag_priority: low, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 4 | Jan. 5, 2026, 6:43 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3814 | Conversation with Meagan Casey | mainapp | qa result | Qaresult #3814 | intouchcx_user_0 | Grubhub | Grubhub Support | bpo: intouchcx, call_tag_queue: tech_support, conversation_id: grubhub-19-1767915942-7871, call_tag_channel: email, call_tag_priority: medium, call_tag_sentiment: positive, call_tag_issue resolved: True, call_tag_satisfaction score: 2 | Jan. 8, 2026, 6:45 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3813 | Conversation with Christina Walker | mainapp | qa result | Qaresult #3813 | foundever_user_0 | Grubhub | Grubhub Support | bpo: foundever, call_tag_queue: retention, conversation_id: grubhub-16-1767938658-5361, call_tag_channel: phone, call_tag_priority: urgent, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 4 | Jan. 9, 2026, 1:04 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3812 | Conversation with Christina Walker | mainapp | qa result | Qaresult #3812 | foundever_user_0 | Grubhub | Grubhub Support | bpo: foundever, call_tag_queue: sales, conversation_id: grubhub-16-1767596909-8929, call_tag_channel: phone, call_tag_priority: high, call_tag_sentiment: negative, call_tag_issue resolved: True, call_tag_satisfaction score: 3 | Jan. 5, 2026, 2:08 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3811 | Conversation with Christina Walker | mainapp | qa result | Qaresult #3811 | foundever_user_0 | Grubhub | Grubhub Support | bpo: foundever, call_tag_queue: billing, conversation_id: grubhub-16-1769559452-3054, call_tag_channel: phone, call_tag_priority: urgent, call_tag_sentiment: positive, call_tag_issue resolved: False, call_tag_satisfaction score: 5 | Jan. 27, 2026, 7:17 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3810 | Conversation with Christina Walker | mainapp | qa result | Qaresult #3810 | foundever_user_0 | Grubhub | Grubhub Support | bpo: foundever, call_tag_queue: sales, conversation_id: grubhub-16-1767631267-3925, call_tag_channel: chat, call_tag_priority: high, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 5 | Jan. 5, 2026, 11:41 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3809 | Conversation with Christina Walker | mainapp | qa result | Qaresult #3809 | foundever_user_0 | Grubhub | Grubhub Support | bpo: foundever, call_tag_queue: tech_support, conversation_id: grubhub-16-1768696467-6899, call_tag_channel: email, call_tag_priority: high, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 2 | Jan. 17, 2026, 7:34 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Training 461 | Training by Sarah Cherry | mainapp | live sim session | Livesimsession #461 | alorica_user_2 | Grubhub | Grubhub Delivery | training_name: Grubhub Script 0, training_type: script, call_tag_queue: tech_support, call_tag_channel: email, call_tag_priority: medium, call_tag_sentiment: positive, call_tag_issue resolved: True, call_tag_satisfaction score: 2 | Jan. 6, 2026, 10:16 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Training 460 | Training by Jennifer Morton | mainapp | live sim session | Livesimsession #460 | foundever_user_1 | Grubhub | Grubhub Delivery | training_name: Grubhub Script 0, training_type: script, call_tag_queue: billing, call_tag_channel: chat, call_tag_priority: high, call_tag_sentiment: neutral, call_tag_issue resolved: False, call_tag_satisfaction score: 5 | Jan. 13, 2026, 11:32 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Training 459 | Training by Christina Walker | mainapp | live sim session | Livesimsession #459 | foundever_user_0 | Grubhub | Grubhub Delivery | training_name: Grubhub Script 0, training_type: script, call_tag_queue: retention, call_tag_channel: phone, call_tag_priority: medium, call_tag_sentiment: positive, call_tag_issue resolved: False, call_tag_satisfaction score: 5 | Jan. 11, 2026, 6:50 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Training 458 | Training by Reddy Staff | mainapp | live sim session | Livesimsession #458 | reddy_grubhub_staff | Grubhub | Grubhub Delivery | training_name: Grubhub Script 0, training_type: script, call_tag_queue: retention, call_tag_channel: chat, call_tag_priority: urgent, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 2 | Jan. 12, 2026, 10:24 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Training 457 | Training by Samantha Bell | mainapp | live sim session | Livesimsession #457 | grubhub_user_0 | Grubhub | Grubhub Delivery | training_name: Grubhub Script 0, training_type: script, call_tag_queue: retention, call_tag_channel: email, call_tag_priority: urgent, call_tag_sentiment: positive, call_tag_issue resolved: False, call_tag_satisfaction score: 5 | Jan. 21, 2026, 5:03 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Training 456 | Training by Brandi Peterson | mainapp | live sim session | Livesimsession #456 | alorica_user_0 | Grubhub | Grubhub Delivery | training_name: Grubhub Script 0, training_type: script, call_tag_queue: tech_support, call_tag_channel: phone, call_tag_priority: medium, call_tag_sentiment: neutral, call_tag_issue resolved: False, call_tag_satisfaction score: 1 | Jan. 3, 2026, 4:31 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Training 455 | Training by Jonathan Foley | mainapp | live sim session | Livesimsession #455 | alorica_user_1 | Grubhub | Grubhub Delivery | training_name: Grubhub Script 0, training_type: script, call_tag_queue: retention, call_tag_channel: phone, call_tag_priority: medium, call_tag_sentiment: negative, call_tag_issue resolved: True, call_tag_satisfaction score: 5 | Jan. 2, 2026, 3:34 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Training 454 | Training by Justin Hays | mainapp | live sim session | Livesimsession #454 | intouchcx_user_1 | Grubhub | Grubhub Delivery | training_name: Grubhub Script 0, training_type: script, call_tag_queue: tech_support, call_tag_channel: email, call_tag_priority: urgent, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 2 | Dec. 31, 2025, 8:02 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Training 453 | Training by Deanna Johnson | mainapp | live sim session | Livesimsession #453 | grubhub_user_1 | Grubhub | Grubhub Delivery | training_name: Grubhub Script 0, training_type: script, call_tag_queue: sales, call_tag_channel: phone, call_tag_priority: low, call_tag_sentiment: positive, call_tag_issue resolved: False, call_tag_satisfaction score: 5 | Jan. 19, 2026, 11:13 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Training 452 | Training by Meagan Casey | mainapp | live sim session | Livesimsession #452 | intouchcx_user_0 | Grubhub | Grubhub Delivery | training_name: Grubhub Script 0, training_type: script, call_tag_queue: billing, call_tag_channel: email, call_tag_priority: urgent, call_tag_sentiment: negative, call_tag_issue resolved: True, call_tag_satisfaction score: 2 | Jan. 13, 2026, 7:43 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Training 451 | Training by Sarah Fitzgerald | mainapp | live sim session | Livesimsession #451 | grubhub_brand_admin | Grubhub | Grubhub Delivery | training_name: Grubhub Script 0, training_type: script, call_tag_queue: tech_support, call_tag_channel: email, call_tag_priority: low, call_tag_sentiment: neutral, call_tag_issue resolved: True, call_tag_satisfaction score: 2 | Dec. 31, 2025, 4:14 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3808 | Conversation with Sarah Cherry | mainapp | qa result | Qaresult #3808 | alorica_user_2 | Grubhub | Grubhub Delivery | bpo: alorica, call_tag_queue: billing, conversation_id: grubhub-24-1769067950-9993, call_tag_channel: phone, call_tag_priority: low, call_tag_sentiment: positive, call_tag_issue resolved: False, call_tag_satisfaction score: 5 | Jan. 22, 2026, 2:45 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3807 | Conversation with Sarah Cherry | mainapp | qa result | Qaresult #3807 | alorica_user_2 | Grubhub | Grubhub Delivery | bpo: alorica, call_tag_queue: billing, conversation_id: grubhub-24-1768445792-9706, call_tag_channel: email, call_tag_priority: medium, call_tag_sentiment: positive, call_tag_issue resolved: False, call_tag_satisfaction score: 4 | Jan. 14, 2026, 9:56 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3806 | Conversation with Sarah Cherry | mainapp | qa result | Qaresult #3806 | alorica_user_2 | Grubhub | Grubhub Delivery | bpo: alorica, call_tag_queue: retention, conversation_id: grubhub-24-1768839763-2770, call_tag_channel: chat, call_tag_priority: high, call_tag_sentiment: negative, call_tag_issue resolved: True, call_tag_satisfaction score: 3 | Jan. 19, 2026, 11:22 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3805 | Conversation with Sarah Cherry | mainapp | qa result | Qaresult #3805 | alorica_user_2 | Grubhub | Grubhub Delivery | bpo: alorica, call_tag_queue: tech_support, conversation_id: grubhub-24-1769522834-9070, call_tag_channel: chat, call_tag_priority: high, call_tag_sentiment: positive, call_tag_issue resolved: True, call_tag_satisfaction score: 5 | Jan. 27, 2026, 9:07 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3804 | Conversation with Sarah Cherry | mainapp | qa result | Qaresult #3804 | alorica_user_2 | Grubhub | Grubhub Delivery | bpo: alorica, call_tag_queue: tech_support, conversation_id: grubhub-24-1769416585-8599, call_tag_channel: email, call_tag_priority: high, call_tag_sentiment: neutral, call_tag_issue resolved: True, call_tag_satisfaction score: 3 | Jan. 26, 2026, 3:36 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3803 | Conversation with Jennifer Morton | mainapp | qa result | Qaresult #3803 | foundever_user_1 | Grubhub | Grubhub Delivery | bpo: foundever, call_tag_queue: sales, conversation_id: grubhub-17-1767374880-1157, call_tag_channel: chat, call_tag_priority: medium, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 5 | Jan. 2, 2026, 12:28 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3802 | Conversation with Jennifer Morton | mainapp | qa result | Qaresult #3802 | foundever_user_1 | Grubhub | Grubhub Delivery | bpo: foundever, call_tag_queue: tech_support, conversation_id: grubhub-17-1768409772-3059, call_tag_channel: email, call_tag_priority: urgent, call_tag_sentiment: neutral, call_tag_issue resolved: False, call_tag_satisfaction score: 3 | Jan. 14, 2026, 11:56 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3801 | Conversation with Jennifer Morton | mainapp | qa result | Qaresult #3801 | foundever_user_1 | Grubhub | Grubhub Delivery | bpo: foundever, call_tag_queue: retention, conversation_id: grubhub-17-1767429616-3862, call_tag_channel: chat, call_tag_priority: urgent, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 1 | Jan. 3, 2026, 3:40 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3800 | Conversation with Jennifer Morton | mainapp | qa result | Qaresult #3800 | foundever_user_1 | Grubhub | Grubhub Delivery | bpo: foundever, call_tag_queue: retention, conversation_id: grubhub-17-1769004542-2707, call_tag_channel: email, call_tag_priority: medium, call_tag_sentiment: neutral, call_tag_issue resolved: True, call_tag_satisfaction score: 3 | Jan. 21, 2026, 9:09 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3799 | Conversation with Jennifer Morton | mainapp | qa result | Qaresult #3799 | foundever_user_1 | Grubhub | Grubhub Delivery | bpo: foundever, call_tag_queue: billing, conversation_id: grubhub-17-1767088775-6004, call_tag_channel: phone, call_tag_priority: urgent, call_tag_sentiment: neutral, call_tag_issue resolved: False, call_tag_satisfaction score: 3 | Dec. 30, 2025, 4:59 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3798 | Conversation with Christina Walker | mainapp | qa result | Qaresult #3798 | foundever_user_0 | Grubhub | Grubhub Delivery | bpo: foundever, call_tag_queue: retention, conversation_id: grubhub-16-1768058720-5118, call_tag_channel: chat, call_tag_priority: high, call_tag_sentiment: neutral, call_tag_issue resolved: True, call_tag_satisfaction score: 4 | Jan. 10, 2026, 10:25 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3797 | Conversation with Christina Walker | mainapp | qa result | Qaresult #3797 | foundever_user_0 | Grubhub | Grubhub Delivery | bpo: foundever, call_tag_queue: tech_support, conversation_id: grubhub-16-1767989527-4635, call_tag_channel: phone, call_tag_priority: high, call_tag_sentiment: negative, call_tag_issue resolved: True, call_tag_satisfaction score: 2 | Jan. 9, 2026, 3:12 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3796 | Conversation with Christina Walker | mainapp | qa result | Qaresult #3796 | foundever_user_0 | Grubhub | Grubhub Delivery | bpo: foundever, call_tag_queue: tech_support, conversation_id: grubhub-16-1769520998-2260, call_tag_channel: chat, call_tag_priority: high, call_tag_sentiment: positive, call_tag_issue resolved: False, call_tag_satisfaction score: 1 | Jan. 27, 2026, 8:36 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3795 | Conversation with Christina Walker | mainapp | qa result | Qaresult #3795 | foundever_user_0 | Grubhub | Grubhub Delivery | bpo: foundever, call_tag_queue: tech_support, conversation_id: grubhub-16-1768149723-5335, call_tag_channel: email, call_tag_priority: high, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 1 | Jan. 11, 2026, 11:42 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3794 | Conversation with Christina Walker | mainapp | qa result | Qaresult #3794 | foundever_user_0 | Grubhub | Grubhub Delivery | bpo: foundever, call_tag_queue: retention, conversation_id: grubhub-16-1768102811-8358, call_tag_channel: phone, call_tag_priority: low, call_tag_sentiment: neutral, call_tag_issue resolved: False, call_tag_satisfaction score: 1 | Jan. 10, 2026, 10:40 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3793 | Conversation with Reddy Staff | mainapp | qa result | Qaresult #3793 | reddy_grubhub_staff | Grubhub | Grubhub Delivery | bpo: reddy, call_tag_queue: sales, conversation_id: grubhub-25-1767543671-8997, call_tag_channel: phone, call_tag_priority: medium, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 5 | Jan. 4, 2026, 11:21 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3792 | Conversation with Reddy Staff | mainapp | qa result | Qaresult #3792 | reddy_grubhub_staff | Grubhub | Grubhub Delivery | bpo: reddy, call_tag_queue: retention, conversation_id: grubhub-25-1769626119-4082, call_tag_channel: email, call_tag_priority: high, call_tag_sentiment: negative, call_tag_issue resolved: True, call_tag_satisfaction score: 1 | Jan. 28, 2026, 1:48 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3791 | Conversation with Reddy Staff | mainapp | qa result | Qaresult #3791 | reddy_grubhub_staff | Grubhub | Grubhub Delivery | bpo: reddy, call_tag_queue: billing, conversation_id: grubhub-25-1768615900-7692, call_tag_channel: chat, call_tag_priority: high, call_tag_sentiment: positive, call_tag_issue resolved: True, call_tag_satisfaction score: 4 | Jan. 16, 2026, 9:11 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3790 | Conversation with Reddy Staff | mainapp | qa result | Qaresult #3790 | reddy_grubhub_staff | Grubhub | Grubhub Delivery | bpo: reddy, call_tag_queue: retention, conversation_id: grubhub-25-1767990710-4408, call_tag_channel: email, call_tag_priority: high, call_tag_sentiment: positive, call_tag_issue resolved: False, call_tag_satisfaction score: 5 | Jan. 9, 2026, 3:31 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3789 | Conversation with Reddy Staff | mainapp | qa result | Qaresult #3789 | reddy_grubhub_staff | Grubhub | Grubhub Delivery | bpo: reddy, call_tag_queue: sales, conversation_id: grubhub-25-1768960051-3542, call_tag_channel: email, call_tag_priority: urgent, call_tag_sentiment: negative, call_tag_issue resolved: False, call_tag_satisfaction score: 4 | Jan. 20, 2026, 8:47 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3788 | Conversation with Samantha Bell | mainapp | qa result | Qaresult #3788 | grubhub_user_0 | Grubhub | Grubhub Delivery | bpo: grubhub, call_tag_queue: retention, conversation_id: grubhub-13-1768832650-5527, call_tag_channel: chat, call_tag_priority: high, call_tag_sentiment: neutral, call_tag_issue resolved: False, call_tag_satisfaction score: 1 | Jan. 19, 2026, 9:24 a.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3787 | Conversation with Samantha Bell | mainapp | qa result | Qaresult #3787 | grubhub_user_0 | Grubhub | Grubhub Delivery | bpo: grubhub, call_tag_queue: sales, conversation_id: grubhub-13-1767733190-3832, call_tag_channel: phone, call_tag_priority: medium, call_tag_sentiment: negative, call_tag_issue resolved: True, call_tag_satisfaction score: 2 | Jan. 6, 2026, 3:59 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|
| Conversation 3786 | Conversation with Samantha Bell | mainapp | qa result | Qaresult #3786 | grubhub_user_0 | Grubhub | Grubhub Delivery | bpo: grubhub, call_tag_queue: retention, conversation_id: grubhub-13-1767121002-5657, call_tag_channel: phone, call_tag_priority: urgent, call_tag_sentiment: neutral, call_tag_issue resolved: False, call_tag_satisfaction score: 1 | Dec. 30, 2025, 1:56 p.m. | Jan. 29, 2026, 5:16 p.m. |
|---|