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Api keys	Add
Api logs

Authentication and Authorization
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Users	Add

Celery Results
Group results	Add
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Clients
Lowe's Associates	Add

Common
Audio debug logs	Add
Audio files	Add
Call summary configs	Add
Call summary datas	Add
Call tag configs	Add
Call tag notification configs	Add
Call tag results
Config settingss	Add
Deepgram debug logs	Add
Filter presets	Add
Filterable Filter Configurations	Add
Filterable Items	Add
Notification triggers	Add
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Prompt templates	Add
Slack notification logs	Add
Speed tests	Add
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Integration
Pages	Add
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Interview Management
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Interviews	Add

Knowledge
Document Tags	Add
Document Versions	Add
Documents	Add

Live_Assist
Ask reddy annotations	Add
Ask reddy calls	Add
Transcript Feedbacks

Lms
Courses	Add
Lesson completions	Add
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Lessons	Add
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Mainapp
Access tokens	Add
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End user products	Add
Export jobs
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Live conversation transcripts	Add
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Outline sections	Add
Prompt historys	Add
Qa results	Add
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Monitoring
Agent metrics	Add
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Periodic Tasks
Clocked	Add
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Qa
Auto qa configs	Add
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Reports
Download jobs	Add
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Router
Agent call events	Add
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Genesys agent states	Add
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Sandbox
App Links	Add
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Sessions
Sessions	Add

Systems
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Generic apps	Add
Grade links	Add
Html generations	Add
Os timeline annotations	Add
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Os timelines	Add
Page links	Add
Screenshot to htmls	Add
Systems training attachments	Add
Systems training checkpoints	Add
Systems training recordings	Add
Systems trainings	Add

Taggit
Tags	Add

Ticket Management
Labels	Add
Tickets	Add

Training
Assignments	Add
Grading criterias	Add
Objection assignments	Add

Usage_Tracking
Llm calls	Add
Llm tags	Add
Stt calls	Add
Stt tags	Add
Tts calls	Add
Tts tags	Add

Wagtail documents
Documents	Add

Wagtail images
Images	Add

Select Filterable Filter Configuration to change

Add Filterable Filter Configuration

Action: 0 of 38 selected

1 Tag key	5 Display name	3 Company	Filter type	Scope	2 Updated at
account_id	Account Id	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
agent_mood	Agent Mood	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
api_tag_channel	Api Tag Channel	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
api_tag_customer_tier	Api Tag Customer Tier	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
api_tag_disposition	Api Tag Disposition	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
api_tag_first_call_resolution	Api Tag First Call Resolution	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
api_tag_hold_time_bucket	Api Tag Hold Time Bucket	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
api_tag_issue_type	Api Tag Issue Type	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
api_tag_language	Api Tag Language	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
api_tag_priority	Api Tag Priority	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
api_tag_queue	Api Tag Queue	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
api_tag_sentiment	Api Tag Sentiment	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
bpo	Bpo	Grubhub	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
call_category	Call Category	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
call_tag_channel	Call Tag Channel	Grubhub	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
call_tag_channel	Call Tag Channel	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
call_tag_issue resolved	Call Tag Issue Resolved	Grubhub	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
call_tag_issue resolved	Call Tag Issue Resolved	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
call_tag_priority	Call Tag Priority	Grubhub	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
call_tag_priority	Call Tag Priority	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
call_tag_queue	Call Tag Queue	Grubhub	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
call_tag_queue	Call Tag Queue	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
call_tag_satisfaction score	Call Tag Satisfaction Score	Grubhub	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
call_tag_satisfaction score	Call Tag Satisfaction Score	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
call_tag_sentiment	Call Tag Sentiment	Grubhub	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
call_tag_sentiment	Call Tag Sentiment	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
conversation_id	Conversation Id	Grubhub	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
conversation_id	Conversation Id	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
customer_satisfaction_score	Customer Satisfaction Score	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
eye_color	Eye Color	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
handling_time_minutes	Handling Time Minutes	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
infraction_types	Infraction Types	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
resolution_status	Resolution Status	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
sale_closed	Sale Closed	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
training_name	Training Name	Grubhub	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
training_name	Training Name	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
training_type	Training Type	Grubhub	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.
training_type	Training Type	Reddy Solutions	Multiple Choice Filter	Both Live and Training	Jan. 29, 2026, 5:17 p.m.

38 Filterable Filter Configurations

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