| customer_satisfaction_score | 4 | LiveConversation object (3750) |
|---|
| agent_mood | Professional | LiveConversation object (3750) |
|---|
| call_category | Billing Inquiry | LiveConversation object (3750) |
|---|
| resolution_status | Escalated | LiveConversation object (3750) |
|---|
| eye_color | Brown | LiveConversation object (3750) |
|---|
| infraction_types | [] | LiveConversation object (3750) |
|---|
| handling_time_minutes | 8 | LiveConversation object (3750) |
|---|
| account_id | 99986499 | LiveConversation object (3750) |
|---|
| sale_closed | true | LiveConversation object (3750) |
|---|
| agent_mood | Professional | LiveConversation object (3749) |
|---|
| call_category | General Information | LiveConversation object (3749) |
|---|
| resolution_status | Resolved | LiveConversation object (3749) |
|---|
| eye_color | Blue | LiveConversation object (3749) |
|---|
| infraction_types | [] | LiveConversation object (3749) |
|---|
| handling_time_minutes | 38 | LiveConversation object (3749) |
|---|
| customer_satisfaction_score | 5 | LiveConversation object (3748) |
|---|
| agent_mood | Energetic | LiveConversation object (3748) |
|---|
| call_category | Service Activation | LiveConversation object (3748) |
|---|
| resolution_status | Resolved | LiveConversation object (3748) |
|---|
| eye_color | Amber | LiveConversation object (3748) |
|---|
| infraction_types | [] | LiveConversation object (3748) |
|---|
| handling_time_minutes | 4 | LiveConversation object (3748) |
|---|
| customer_satisfaction_score | 5 | LiveConversation object (3747) |
|---|
| agent_mood | Energetic | LiveConversation object (3747) |
|---|
| call_category | Sales | LiveConversation object (3747) |
|---|
| resolution_status | Escalated | LiveConversation object (3747) |
|---|
| eye_color | Brown-Green | LiveConversation object (3747) |
|---|
| infraction_types | [] | LiveConversation object (3747) |
|---|
| handling_time_minutes | 32 | LiveConversation object (3747) |
|---|
| account_id | 55330689 | LiveConversation object (3747) |
|---|
| sale_closed | true | LiveConversation object (3747) |
|---|
| customer_satisfaction_score | 3 | LiveConversation object (3746) |
|---|
| agent_mood | Enthusiastic | LiveConversation object (3746) |
|---|
| call_category | Payment Processing | LiveConversation object (3746) |
|---|
| resolution_status | Resolved | LiveConversation object (3746) |
|---|
| eye_color | Amber | LiveConversation object (3746) |
|---|
| infraction_types | ['Poor Call Control'] | LiveConversation object (3746) |
|---|
| handling_time_minutes | 38 | LiveConversation object (3746) |
|---|
| customer_satisfaction_score | 4 | LiveConversation object (3745) |
|---|
| agent_mood | Focused | LiveConversation object (3745) |
|---|
| call_category | Technical Support | LiveConversation object (3745) |
|---|
| resolution_status | Follow-up Required | LiveConversation object (3745) |
|---|
| eye_color | Blue-Green | LiveConversation object (3745) |
|---|
| infraction_types | [] | LiveConversation object (3745) |
|---|
| handling_time_minutes | 28 | LiveConversation object (3745) |
|---|
| customer_satisfaction_score | 5 | LiveConversation object (3744) |
|---|
| agent_mood | Calm | LiveConversation object (3744) |
|---|
| call_category | Warranty Claim | LiveConversation object (3744) |
|---|
| resolution_status | Resolved | LiveConversation object (3744) |
|---|
| eye_color | Black | LiveConversation object (3744) |
|---|
| infraction_types | [] | LiveConversation object (3744) |
|---|
| handling_time_minutes | 37 | LiveConversation object (3744) |
|---|
| agent_mood | Professional | LiveConversation object (3743) |
|---|
| call_category | Billing Inquiry | LiveConversation object (3743) |
|---|
| resolution_status | Resolved | LiveConversation object (3743) |
|---|
| eye_color | Black | LiveConversation object (3743) |
|---|
| infraction_types | [] | LiveConversation object (3743) |
|---|
| handling_time_minutes | 45 | LiveConversation object (3743) |
|---|
| account_id | 98390238 | LiveConversation object (3743) |
|---|
| sale_closed | true | LiveConversation object (3743) |
|---|
| customer_satisfaction_score | 4 | LiveConversation object (3742) |
|---|
| agent_mood | Enthusiastic | LiveConversation object (3742) |
|---|
| call_category | Billing Inquiry | LiveConversation object (3742) |
|---|
| resolution_status | Resolved | LiveConversation object (3742) |
|---|
| eye_color | Black | LiveConversation object (3742) |
|---|
| infraction_types | ['Inappropriate Language'] | LiveConversation object (3742) |
|---|
| handling_time_minutes | 25 | LiveConversation object (3742) |
|---|
| account_id | 41330499 | LiveConversation object (3742) |
|---|
| sale_closed | true | LiveConversation object (3742) |
|---|
| customer_satisfaction_score | 5 | LiveConversation object (3741) |
|---|
| agent_mood | Helpful | LiveConversation object (3741) |
|---|
| call_category | Account Changes | LiveConversation object (3741) |
|---|
| resolution_status | Resolved | LiveConversation object (3741) |
|---|
| eye_color | Violet | LiveConversation object (3741) |
|---|
| infraction_types | ['Missed Compliance Statement', 'Excessive Hold Time'] | LiveConversation object (3741) |
|---|
| handling_time_minutes | 15 | LiveConversation object (3741) |
|---|
| customer_satisfaction_score | 4 | LiveConversation object (3740) |
|---|
| agent_mood | Confident | LiveConversation object (3740) |
|---|
| call_category | Sales | LiveConversation object (3740) |
|---|
| resolution_status | Resolved | LiveConversation object (3740) |
|---|
| eye_color | Blue-Green | LiveConversation object (3740) |
|---|
| infraction_types | ['Incorrect Disposition'] | LiveConversation object (3740) |
|---|
| handling_time_minutes | 11 | LiveConversation object (3740) |
|---|
| account_id | 52976138 | LiveConversation object (3740) |
|---|
| sale_closed | true | LiveConversation object (3740) |
|---|
| agent_mood | Relaxed | LiveConversation object (3739) |
|---|
| call_category | Complaint | LiveConversation object (3739) |
|---|
| resolution_status | Resolved | LiveConversation object (3739) |
|---|
| eye_color | Brown-Green | LiveConversation object (3739) |
|---|
| infraction_types | ['Inappropriate Language'] | LiveConversation object (3739) |
|---|
| handling_time_minutes | 38 | LiveConversation object (3739) |
|---|
| customer_satisfaction_score | 5 | LiveConversation object (3738) |
|---|
| agent_mood | Helpful | LiveConversation object (3738) |
|---|
| call_category | Service Activation | LiveConversation object (3738) |
|---|
| resolution_status | Resolved | LiveConversation object (3738) |
|---|
| eye_color | Hazel | LiveConversation object (3738) |
|---|
| infraction_types | [] | LiveConversation object (3738) |
|---|
| handling_time_minutes | 4 | LiveConversation object (3738) |
|---|
| customer_satisfaction_score | 5 | LiveConversation object (3737) |
|---|
| agent_mood | Focused | LiveConversation object (3737) |
|---|