| call_category | Cancellation Request | LiveConversation object (3737) |
|---|
| resolution_status | Follow-up Required | LiveConversation object (3737) |
|---|
| eye_color | Green | LiveConversation object (3737) |
|---|
| infraction_types | [] | LiveConversation object (3737) |
|---|
| handling_time_minutes | 26 | LiveConversation object (3737) |
|---|
| customer_satisfaction_score | 2 | LiveConversation object (3736) |
|---|
| agent_mood | Cheerful | LiveConversation object (3736) |
|---|
| call_category | Cancellation Request | LiveConversation object (3736) |
|---|
| resolution_status | Follow-up Required | LiveConversation object (3736) |
|---|
| eye_color | Blue | LiveConversation object (3736) |
|---|
| infraction_types | [] | LiveConversation object (3736) |
|---|
| handling_time_minutes | 14 | LiveConversation object (3736) |
|---|
| customer_satisfaction_score | 5 | LiveConversation object (3735) |
|---|
| agent_mood | Helpful | LiveConversation object (3735) |
|---|
| call_category | Account Changes | LiveConversation object (3735) |
|---|
| resolution_status | Resolved | LiveConversation object (3735) |
|---|
| eye_color | Hazel | LiveConversation object (3735) |
|---|
| infraction_types | [] | LiveConversation object (3735) |
|---|
| handling_time_minutes | 18 | LiveConversation object (3735) |
|---|
| agent_mood | Relaxed | LiveConversation object (3734) |
|---|
| call_category | Service Activation | LiveConversation object (3734) |
|---|
| resolution_status | Follow-up Required | LiveConversation object (3734) |
|---|
| eye_color | Brown-Green | LiveConversation object (3734) |
|---|
| infraction_types | [] | LiveConversation object (3734) |
|---|
| handling_time_minutes | 39 | LiveConversation object (3734) |
|---|
| account_id | 77492739 | LiveConversation object (3734) |
|---|
| sale_closed | true | LiveConversation object (3734) |
|---|
| customer_satisfaction_score | 3 | LiveConversation object (3733) |
|---|
| agent_mood | Relaxed | LiveConversation object (3733) |
|---|
| call_category | Service Activation | LiveConversation object (3733) |
|---|
| resolution_status | Resolved | LiveConversation object (3733) |
|---|
| eye_color | Hazel | LiveConversation object (3733) |
|---|
| infraction_types | [] | LiveConversation object (3733) |
|---|
| handling_time_minutes | 9 | LiveConversation object (3733) |
|---|
| customer_satisfaction_score | 2 | LiveConversation object (3732) |
|---|
| agent_mood | Energetic | LiveConversation object (3732) |
|---|
| call_category | Service Activation | LiveConversation object (3732) |
|---|
| resolution_status | Resolved | LiveConversation object (3732) |
|---|
| eye_color | Blue | LiveConversation object (3732) |
|---|
| infraction_types | [] | LiveConversation object (3732) |
|---|
| handling_time_minutes | 40 | LiveConversation object (3732) |
|---|
| account_id | 85161870 | LiveConversation object (3732) |
|---|
| sale_closed | true | LiveConversation object (3732) |
|---|
| customer_satisfaction_score | 5 | LiveConversation object (3731) |
|---|
| agent_mood | Relaxed | LiveConversation object (3731) |
|---|
| call_category | Service Activation | LiveConversation object (3731) |
|---|
| resolution_status | Unresolved | LiveConversation object (3731) |
|---|
| eye_color | Gray | LiveConversation object (3731) |
|---|
| infraction_types | ['Incorrect Disposition', 'Incomplete Documentation'] | LiveConversation object (3731) |
|---|
| handling_time_minutes | 10 | LiveConversation object (3731) |
|---|
| customer_satisfaction_score | 5 | LiveConversation object (3730) |
|---|
| agent_mood | Helpful | LiveConversation object (3730) |
|---|
| call_category | Cancellation Request | LiveConversation object (3730) |
|---|
| resolution_status | Resolved | LiveConversation object (3730) |
|---|
| eye_color | Hazel | LiveConversation object (3730) |
|---|
| infraction_types | [] | LiveConversation object (3730) |
|---|
| handling_time_minutes | 23 | LiveConversation object (3730) |
|---|
| agent_mood | Enthusiastic | LiveConversation object (3729) |
|---|
| call_category | Cancellation Request | LiveConversation object (3729) |
|---|
| resolution_status | Resolved | LiveConversation object (3729) |
|---|
| eye_color | Violet | LiveConversation object (3729) |
|---|
| infraction_types | [] | LiveConversation object (3729) |
|---|
| handling_time_minutes | 3 | LiveConversation object (3729) |
|---|
| customer_satisfaction_score | 4 | LiveConversation object (3728) |
|---|
| agent_mood | Calm | LiveConversation object (3728) |
|---|
| call_category | Account Changes | LiveConversation object (3728) |
|---|
| resolution_status | Resolved | LiveConversation object (3728) |
|---|
| eye_color | Hazel | LiveConversation object (3728) |
|---|
| infraction_types | [] | LiveConversation object (3728) |
|---|
| handling_time_minutes | 34 | LiveConversation object (3728) |
|---|
| customer_satisfaction_score | 4 | LiveConversation object (3727) |
|---|
| agent_mood | Relaxed | LiveConversation object (3727) |
|---|
| call_category | Technical Support | LiveConversation object (3727) |
|---|
| resolution_status | Escalated | LiveConversation object (3727) |
|---|
| eye_color | Blue-Green | LiveConversation object (3727) |
|---|
| infraction_types | ['Missed Compliance Statement'] | LiveConversation object (3727) |
|---|
| handling_time_minutes | 30 | LiveConversation object (3727) |
|---|
| account_id | 11792344 | LiveConversation object (3727) |
|---|
| sale_closed | true | LiveConversation object (3727) |
|---|
| customer_satisfaction_score | 4 | LiveConversation object (3726) |
|---|
| agent_mood | Focused | LiveConversation object (3726) |
|---|
| call_category | General Information | LiveConversation object (3726) |
|---|
| resolution_status | Resolved | LiveConversation object (3726) |
|---|
| eye_color | Blue-Green | LiveConversation object (3726) |
|---|
| infraction_types | [] | LiveConversation object (3726) |
|---|
| handling_time_minutes | 25 | LiveConversation object (3726) |
|---|
| agent_mood | Relaxed | LiveConversation object (3725) |
|---|
| call_category | Service Activation | LiveConversation object (3725) |
|---|
| resolution_status | Escalated | LiveConversation object (3725) |
|---|
| eye_color | Violet | LiveConversation object (3725) |
|---|
| infraction_types | ['Failed to Follow Script', 'Failed to Verify Identity', 'Inappropriate Language'] | LiveConversation object (3725) |
|---|
| handling_time_minutes | 42 | LiveConversation object (3725) |
|---|
| customer_satisfaction_score | 4 | LiveConversation object (3724) |
|---|
| agent_mood | Cheerful | LiveConversation object (3724) |
|---|
| call_category | Technical Support | LiveConversation object (3724) |
|---|
| resolution_status | Follow-up Required | LiveConversation object (3724) |
|---|
| eye_color | Blue | LiveConversation object (3724) |
|---|
| infraction_types | [] | LiveConversation object (3724) |
|---|
| handling_time_minutes | 20 | LiveConversation object (3724) |
|---|
| account_id | 58036632 | LiveConversation object (3724) |
|---|