| ExternalQaItemScore object (44070) | Agent did better than score indicates |  | 5.0 | Dec. 31, 2025, 12:24 a.m. |
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| ExternalQaItemScore object (43978) | Incorrect evaluation - agent followed the script | | 1.0 | Dec. 31, 2025, 9:12 p.m. |
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| ExternalQaItemScore object (34216) | Agent did better than score indicates |  | 3.0 | Dec. 30, 2025, 10:12 p.m. |
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| ExternalQaItemScore object (29890) | This score seems too harsh | | 3.0 | Dec. 31, 2025, 7:02 p.m. |
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| ExternalQaItemScore object (29088) | Incorrect evaluation - agent followed the script | | 4.0 | Dec. 30, 2025, 11:43 p.m. |
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| ExternalQaItemScore object (24976) | Agent did better than score indicates | | 5.0 | Dec. 31, 2025, 12:45 p.m. |
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| ExternalQaItemScore object (21978) | Disagreement with scoring methodology | | 3.0 | Dec. 31, 2025, 8:20 a.m. |
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| ExternalQaItemScore object (18164) | Disagreement with scoring methodology | | 4.0 | Dec. 30, 2025, 8:58 p.m. |
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| ExternalQaItemScore object (12601) | This score seems too harsh | | 5.0 | Dec. 31, 2025, 11:24 p.m. |
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| ExternalQaItemScore object (11133) | Disagreement with scoring methodology | | 1.0 | Dec. 30, 2025, 11:41 p.m. |
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| ExternalQaItemScore object (8351) | Incorrect evaluation - agent followed the script | | 1.0 | Dec. 31, 2025, 1:40 p.m. |
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| ExternalQaItemScore object (6665) | Disagreement with scoring methodology | | 1.0 | Dec. 31, 2025, 6:47 a.m. |
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| ExternalQaItemScore object (3679) | Agent did better than score indicates | | 5.0 | Dec. 30, 2025, 3:07 a.m. |
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| ExternalQaItemScore object (3434) | Process issue - call was not fully reviewed | | 2.0 | Dec. 31, 2025, 11:43 p.m. |
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| ExternalQaItemScore object (2576) | Scoring discrepancy - should be higher | | 3.0 | Dec. 31, 2025, 9:44 p.m. |
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| ExternalQaItemScore object (1649) | Agent did better than score indicates | | 5.0 | Dec. 31, 2025, 9 p.m. |
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| ExternalQaItemScore object (598) | Incorrect evaluation - agent followed the script | | 4.0 | Dec. 31, 2025, 3:47 p.m. |
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