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Next Steps0.00.0FAILLiveSimSession object (9)-
Options Review1.01.0PASSLiveSimSession object (9)-
Clarifying Questions0.00.0FAILLiveSimSession object (9)-
Summary1.01.01.0LiveSimSession object (9)-
Suggested Plan0.00.00.0LiveSimSession object (9)-
Findings Summary--N/ALiveSimSession object (9)-
Customer Needs1.01.01.0LiveSimSession object (9)-
Greeting--N/ALiveSimSession object (9)-
Professional Tone0.00.0FAILLiveSimSession object (8)-
Agent Repetition0.00.0FAILLiveSimSession object (8)-
Hello There Greeting0.00.0FAILLiveSimSession object (8)-
Minimum Transcript Lines--N/ALiveSimSession object (8)-
Overview0.00.0FAILLiveSimSession object (8)-
Greeting Live-only--N/ALiveSimSession object (8)-
Closing1.01.0PASSLiveSimSession object (8)-
Next Steps0.00.0FAILLiveSimSession object (8)-
Options Review1.01.0PASSLiveSimSession object (8)-
Clarifying Questions1.01.0PASSLiveSimSession object (8)-
Summary0.00.00.0LiveSimSession object (8)-
Suggested Plan--N/ALiveSimSession object (8)-
Findings Summary0.00.00.0LiveSimSession object (8)-
Customer Needs1.01.01.0LiveSimSession object (8)-
Greeting--N/ALiveSimSession object (8)-
Professional Tone0.00.0FAILLiveSimSession object (7)-
Agent Repetition0.00.0FAILLiveSimSession object (7)-
Hello There Greeting--N/ALiveSimSession object (7)-
Minimum Transcript Lines--N/ALiveSimSession object (7)-
Overview--N/ALiveSimSession object (7)-
Greeting Live-only--N/ALiveSimSession object (7)-
Closing0.00.0FAILLiveSimSession object (7)-
Next Steps--N/ALiveSimSession object (7)-
Options Review--N/ALiveSimSession object (7)-
Clarifying Questions1.01.0PASSLiveSimSession object (7)-
Summary--N/ALiveSimSession object (7)-
Suggested Plan1.01.01.0LiveSimSession object (7)-
Findings Summary--N/ALiveSimSession object (7)-
Customer Needs0.00.00.0LiveSimSession object (7)-
Greeting--N/ALiveSimSession object (7)-
Professional Tone--N/ALiveSimSession object (6)-
Agent Repetition--N/ALiveSimSession object (6)-
Hello There Greeting1.01.0PASSLiveSimSession object (6)-
Minimum Transcript Lines1.01.0PASSLiveSimSession object (6)-
Overview--N/ALiveSimSession object (6)-
Greeting Live-only1.01.01.0LiveSimSession object (6)-
Closing--N/ALiveSimSession object (6)-
Next Steps0.00.0FAILLiveSimSession object (6)-
Options Review0.00.0FAILLiveSimSession object (6)-
Clarifying Questions1.01.0PASSLiveSimSession object (6)-
Summary0.00.00.0LiveSimSession object (6)-
Suggested Plan--N/ALiveSimSession object (6)-
Findings Summary--N/ALiveSimSession object (6)-
Customer Needs--N/ALiveSimSession object (6)-
Greeting1.01.0PASSLiveSimSession object (6)-
Professional Tone0.00.0FAILLiveSimSession object (5)-
Agent Repetition--N/ALiveSimSession object (5)-
Hello There Greeting1.01.0PASSLiveSimSession object (5)-
Minimum Transcript Lines1.01.0PASSLiveSimSession object (5)-
Overview--N/ALiveSimSession object (5)-
Greeting Live-only--N/ALiveSimSession object (5)-
Closing0.00.0FAILLiveSimSession object (5)-
Next Steps1.01.0PASSLiveSimSession object (5)-
Options Review0.00.0FAILLiveSimSession object (5)-
Clarifying Questions1.01.0PASSLiveSimSession object (5)-
Summary0.00.00.0LiveSimSession object (5)-
Suggested Plan--N/ALiveSimSession object (5)-
Findings Summary1.01.01.0LiveSimSession object (5)-
Customer Needs--N/ALiveSimSession object (5)-
Greeting--N/ALiveSimSession object (5)-
Professional Tone--N/ALiveSimSession object (4)-
Agent Repetition--N/ALiveSimSession object (4)-
Hello There Greeting--N/ALiveSimSession object (4)-
Minimum Transcript Lines1.01.0PASSLiveSimSession object (4)-
Overview1.01.0PASSLiveSimSession object (4)-
Greeting Live-only1.01.01.0LiveSimSession object (4)-
Closing1.01.0PASSLiveSimSession object (4)-
Next Steps0.00.0FAILLiveSimSession object (4)-
Options Review0.00.0FAILLiveSimSession object (4)-
Clarifying Questions1.01.0PASSLiveSimSession object (4)-
Summary0.00.00.0LiveSimSession object (4)-
Suggested Plan1.01.01.0LiveSimSession object (4)-
Findings Summary0.00.00.0LiveSimSession object (4)-
Customer Needs1.01.01.0LiveSimSession object (4)-
Greeting--N/ALiveSimSession object (4)-
Professional Tone0.00.0FAILLiveSimSession object (3)-
Agent Repetition--N/ALiveSimSession object (3)-
Hello There Greeting--N/ALiveSimSession object (3)-
Minimum Transcript Lines--N/ALiveSimSession object (3)-
Overview--N/ALiveSimSession object (3)-
Greeting Live-only0.00.00.0LiveSimSession object (3)-
Closing--N/ALiveSimSession object (3)-
Next Steps1.01.0PASSLiveSimSession object (3)-
Options Review--N/ALiveSimSession object (3)-
Clarifying Questions1.01.0PASSLiveSimSession object (3)-
Summary--N/ALiveSimSession object (3)-
Suggested Plan1.01.01.0LiveSimSession object (3)-
Findings Summary0.00.00.0LiveSimSession object (3)-
Customer Needs--N/ALiveSimSession object (3)-
Greeting1.01.0PASSLiveSimSession object (3)-
Professional Tone0.00.0FAILLiveSimSession object (2)-
Agent Repetition--N/ALiveSimSession object (2)-

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